Smart Wi-Fi Dimmer Switch, Single Pole3-way Dimmer Works with Amazon Alexa Google Assistant & IFTTT Remote Control, Timing Function No Hub

The 3 Way Dimmer Smart Wi-Fi Light Switch has received mixed reviews from customers, predominantly centered around its functionality and the quality of its technical support. Initially, many users experienced frustrating issues where the switch would toggle the lights on and off without accurately reflecting the actual state of the light. This lack of responsiveness to voice commands, particularly with Alexa, was a common concern; users reported that the switches did not register whether the light was on or off, causing confusion especially when integrated into smart home groups. However, after some time, there has been a notable shift in customer satisfaction, primarily due to the manufacturer’s responsive customer service. Many customers praised the seller for their proactive approach in addressing these issues. Users reported that after expressing their concerns, they received updated versions of the switches that performed correctly, with improved functionality that now allowed them to accurately recognize the light status. This has led several reviewers to revise their ratings upward, citing not only improved performance but also commendable customer service. Despite these positive updates, some users still found the installation instructions to be lacking, creating challenges during setup. Additionally, a few customers experienced mixed results even after updates, with some continuing to struggle with wiring or operational clarity. In summary, while the initial performance of the 3 Way Dimmer Smart Wi-Fi Light Switch left some customers dissatisfied, continued improvements and customer service responsiveness have turned many opinions around, showcasing the importance of support in the smart home device experience. **